General Information

Maintenance

Requests Via Email are Preferred Method.
Should you have an emergency (Busted Pipe, water leaking etc) after hours (9:00am-5:00pm) please contact us at (310) 775-3785.
If you have changed your locks for any reason, you MUST forward a copy of the key to Scott Properties immediately.
Please treat your residence with care and report any leaks immediately. Repairs to your unit deemed your responsibility (missing smoke detectors/screens, broken windows, jammed disposals, etc) will be charged to your account.

Rent

Each resident will have the ability to check rent payment status online and to inquire as to their rent amount.
All questions regarding your rent amount should be directed to our Accounts Receivable department.
Please make sure all payments are made out to SCOTT PROPERTIES GROUP, Inc. and include your address and unit # in memo section so we can correctly credit your account.
You may also set up auto withdrawal on our website.
You may also PAY WITH A CREDIT CARD on our website.
We take timely payments seriously. If rent is paid late, a late fee must be included in your payment.

Misc.

Per your lease, all utilities must be transferred into your name. If you have not done so already, please contact the local utility companies immediately.
Per your lease, each renter must obtain Renter's Insurance. Please contact Jodie Hyams of White and Sutton Insurance at (310) 310-393-9477 ext. 167

Plumbing: If your garbage disposal stops hit the reset button then try again. If that does not work take the wrench provided to unfreeze the disposal- PLEASE RUN HOT WATER WHEN USING DISPOSAL

IF YOU HAVE AN EMERGENCY THAT IS LIFE THREATENING CALL 911.
IF YOU SMELL GAS OR THINK YOU HAVE A GAS LEAK CALL THE GAS COMPANY (800) 427-2200

THANK YOU